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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Laura Harkins

Laura Harkins

May 16, 2026

5  out of  5
rating by Laura Harkins
"Haley helped me get new insurance! She was amazing and super sweet! Saved me an amazing amount a month and got everything set up super smooth!"
We responded:
"Laura, thank you for your fantastic review! I'm happy to hear that our team was able to assist you with your new insurance and make the process smooth. It's wonderful to know you’re saving money each month. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Darren Buck

May 13, 2026

5  out of  5
rating by Darren Buck
"Haley reached out to me about our insurance policies. She was able to save us a significant amount of money over our previous provider for both home and auto. Very happy we made the change! She was friendly and super easy to work with. Making the change was simple. Highly recommended."
We responded:
"Thank you, Darren! I'm happy to know that Haley helped you with your insurance policies and made the transition seamless. It's great to hear you found her friendly and easy to work with. We appreciate your recommendation and are here if you need anything else!"
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Alexis Moreno

May 6, 2026

5  out of  5
rating by Alexis Moreno
"Tyler has such a fantastic office staff! Shelby is so knowledgeable!"
We responded:
"Hey, Alexis! Thank you for your review and for trusting my team with your home and car insurance needs. Shelby and the rest of our office staff truly appreciate your kind words, and I’m happy to hear you had such a great experience with us! "
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Monica G

April 26, 2026

5  out of  5
rating by Monica G
"Haley reached out to me about home insurance, and I’m really glad she did. She was persistent in following up, but never pushy or overbearing, which I really appreciated. She took the time to walk me through my options and ended up helping me save money by bundling my home and auto insurance. What stood out most is how available and responsive she is—any time I’ve had a question, she’s been there with clear, helpful answers. She’s knowledgeable, easy to work with, and genuinely focused on making sure you get the best coverage for your needs. Highly recommend working with her!"
We responded:
"Thank you very much for your wonderful feedback, Monica! I am truly happy to hear that your experience with us was so overwhelmingly positive. Our dedicated team is committed to providing clear and helpful guidance to all our customers, and we are genuinely grateful for your kind recommendation. Please do not hesitate to let us know if there is anything else we can do for you in the future!"
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umakanth potula

April 25, 2026

5  out of  5
rating by umakanth potula
"Haley was excellent to work with! My previous provider increased my rates astronomically, and Haley helped me find much better estimates and options. She was very patient throughout the process, answered my questions, and provided multiple quotes before I finalized the best one for my needs. I really appreciate her professionalism, responsiveness, and willingness to help me compare options without making me feel rushed. Highly recommend working with Haley!"
We responded:
"Thank you, Umakanth, for sharing your experience! I'm glad we could assist you in finding better options and provide the support you needed. Our commitment to professionalism and patience is something we take pride in. If you ever need further assistance or have more questions, feel free to reach out. Thanks for recommending us!"
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Joe Nava

April 24, 2026

5  out of  5
rating by Joe Nava
"Highly Recommended – Haley Hawthorne at State Farm Haley Hawthorne reached out to me with a cold call, introducing herself as a State Farm agent and asking if I would be interested in receiving an insurance quote. I requested that she email me the information first so I could verify her affiliation with State Farm. Once I received and confirmed her email, I returned her call. The timing was perfect, as both my home and auto policies were approaching renewal. Haley was highly professional and a pleasure to work with. She promptly emailed detailed quotes and followed up with a phone call to address any questions I had. To my pleasant surprise, State Farm’s pricing was significantly better than my current policies, making the switch an easy decision. Her office was responsive, answered all of my questions thoroughly, and made me feel truly cared for throughout the process. I highly recommend Haley Hawthorne. She is an excellent agent and a true professional."
We responded:
"Thank you very much, Joe, for your wonderful and thoughtful feedback! I am truly delighted to hear that our office was able to provide you with such a professional and caring experience. It’s fantastic to know that we could offer you competitive pricing along with thorough support throughout your experience with us. If you have any more questions or if you need further assistance, please feel free to reach out to us anytime. We are always here to help. Thank you once again for choosing us!"
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Robert Lerner

April 24, 2026

5  out of  5
rating by Robert Lerner
"Had a great experience getting my insurance with Shelby. We went over all the available options and she helped me secure the policies that addressed my needs at a great price."
We responded:
"Thank you for your review, Robert! I'm happy to hear that Shelby provided you with a great experience and helped you find the right policies at a great price. We appreciate your feedback and are here to assist with any future insurance needs. Let us know if there's anything else we can do for you!"
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Rhonda Shay

April 24, 2026

5  out of  5
rating by Rhonda Shay
"Lowered both auto and home policies with the same coverage. Took about 20 mins. Haley provided Great Customer Service and very friendly."
We responded:
"Thank you, Rhonda! I'm glad we could help you lower your rate for your policies while keeping the same coverage. It's great to know you had a friendly experience. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Tiffany Jackson

Tiffany Jackson

April 24, 2026

5  out of  5
rating by Tiffany Jackson
"Shelby is so awesome! Working with her was such a pleasure. She took the time to walk me through both my life insurance and auto policy options in a way that was easy to understand, answering all of my questions without making me feel rushed or overwhelmed. I especially appreciated how she explained the long-term benefits of life insurance and helped me choose a plan that gives me real peace of mind for my family’s future."
We responded:
"Thank you for your wonderful feedback, Tiffany! I'm delighted to hear that Shelby made your experience enjoyable and informative. It's great to know that she helped you find peace of mind with your insurance plans. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Chantel Anderson

April 21, 2026

5  out of  5
rating by Chantel Anderson
"Haley reached out to me about my homeowners insurance and ended up saving me $1,000 right off the bat. She also asked to quote my car insurance. I initially said no since I had just done it, but she encouraged me to at least take a look, and I’m so glad I did. She saved me another $100 a month on my auto policy. I’m honestly very hard to get a hold of with my job, but I really appreciated her approach. She was persistent in the best way, never overbearing, just checking in once a day to see when I had time to go over options. On top of that, she helped my husband and me get life insurance, which we had been putting off but definitely needed. I can’t say enough great things about her. She’s knowledgeable, patient, and takes the time to explain everything clearly if you don’t understand something. Highly recommend working with her. She’s amazing!"
We responded:
"Thank you, Chantel, for your wonderful feedback! I'm so happy to hear about the positive experience you had with our office. It's fantastic that you were able to save on both your insurance. We understand how busy life can get, so it's great to know that our approach worked well for you. Your recommendation means a lot to us, and we're always here to assist with any other insurance needs you might have. Feel free to reach out anytime!"
Profile photo of James Elzie

James Elzie

March 3, 2026

5  out of  5
rating by James Elzie
"Great customer service, very user friendly."
We responded:
"Thank you, James! I'm happy you found our customer service and processes user-friendly. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Steven Webb

Steven Webb

February 27, 2026

5  out of  5
rating by Steven Webb
"Saved me about $1100. Shelby was great to work with."
We responded:
"Steven, thank you for sharing your experience! I'm happy to hear that Shelby was able to assist you and help save you a significant amount. Our team is dedicated to providing excellent service. If you need anything else, feel free to reach out!"
Profile photo of Trace Torrence

Trace Torrence

February 27, 2026

5  out of  5
rating by Trace Torrence
"Shelby and Tyler were outstanding in not only saving us a lot of money but I really appreciated their communication Trust me call them and see how much they can save you"
We responded:
"Thank you, Trace! I'm glad to hear that we could assist you and make a positive impact. We appreciate your recommendation and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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daniel juarez

February 19, 2026

5  out of  5
rating by daniel juarez
"It was great experience working with Shelby, there was no hassle on working on my coverage with her she listen to what I wanted on my policy worked on it and gave my quote."
We responded:
"Thank you for your review, Daniel! I'm happy to hear that Shelby made the process smooth and hassle-free for you. We appreciate your trust in us and are here for any future insurance needs you might have. Let us know if there's anything else we can assist you with!"
Profile photo of Terri Gurka

Terri Gurka

February 16, 2026

5  out of  5
rating by Terri Gurka
"Awesome service Tyler Minx did an amazing job working with all our insurance needs. Highly recommend him."
We responded:
"Thank you, Terri! I'm glad you found the service exceptional and that all your insurance needs were met. Your recommendation is greatly appreciated. If there's anything more we can do for you, just let us know!"
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Jim I

February 13, 2026

5  out of  5
rating by Jim I
"Shelby was awesome to deal with and worked to lower my auto insurance rates. Call her and let her work for you!"
We responded:
"Thank you, Jim! I'm happy to hear that Shelby provided you with excellent service and helped reduce your insurance rates. We appreciate your recommendation and are always here to assist with any future needs. Let us know if there's anything else we can do for you!"
Profile photo of Pat Lowe

Pat Lowe

February 12, 2026

4  out of  5
rating by Pat Lowe
"Great customer service."
We responded:
"Thank you, Pat, for your feedback! I'm glad you appreciated our customer service. If there's anything more we can do to improve your experience, feel free to let us know. We're here to help!"
Profile photo of RussEll Whitmarsh Sr

RussEll Whitmarsh Sr

February 12, 2026

5  out of  5
rating by RussEll Whitmarsh Sr
"I was looking for: Solid Company, local with an office near-by, knowledgeable in my Insurance needs and willingness to work with me. I found it! Tyler Minx and Shaney Maresh make a great team to work with! Example: Found a Truck on Saturday afternoon sent email to Shaney on Sunday - she called me a bit later from the office in Coldspring Tx - had my Ins in hand Monday at 8 am to close on my Truck - Great Service. I went back Wednesday and moved all my Insurance needs to State Farm! Home, Camper, and two other vehicles!"
We responded:
"Thank you for your feedback! I'm happy that Shaney and I could meet your insurance needs so efficiently. It's great to know you found our service reliable and convenient. If you ever need further assistance or have questions, just let us know. Thanks for choosing us!"
Profile photo of Brittany Antley

Brittany Antley

February 11, 2026

5  out of  5
rating by Brittany Antley
"Quick response time and super friendly. Made getting insurance easy!"
We responded:
"Thank you, Brittany! I'm happy to hear that you found our response time quick and our team friendly. Making the insurance process easy for you is what we strive for. If you ever need anything else, feel free to reach out!"
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Donna Weese

February 10, 2026

5  out of  5
rating by Donna Weese
"Shelby was professional and quick! Saved me $175/ month!! Definitely recommend!!"
We responded:
"Thank you, Donna! I'm happy to hear that Shelby provided you with professional and efficient service. It's wonderful that you were able to save $175 a month! We appreciate your recommendation and are here to help with any future insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Dave Uilkie

Dave Uilkie

January 31, 2026

5  out of  5
rating by Dave Uilkie
"Shay has done an outstanding job from the very beginning of starting my new insurance plan. All questions were answered quickly. Communication has continued to make sure everything is in place. Very satisfying."
We responded:
"Thank you, Dave! I'm happy to hear that Shay has been so helpful with your new insurance plan. It's wonderful to know that communication has been smooth and all your questions were addressed promptly. If there's anything else you need, feel free to reach out!"
Profile photo of Jessamyn Cuervo

Jessamyn Cuervo

January 26, 2026

5  out of  5
rating by Jessamyn Cuervo
"Shelby was awesome! Assisted me with my insurance needs & offered me better coverages with a better rates."
We responded:
"Thank you, Jessamyn! I'm happy to hear that Shelby provided you with excellent service and helped you find better coverage at great rates. Our team is dedicated to ensuring you have the best insurance experience. If you need anything else, feel free to reach out!"
Profile photo of John Simmons

John Simmons

January 20, 2026

5  out of  5
rating by John Simmons
"I get this cold call from Shelby and I am glad I took the call. I didn’t have high hopes for savings as State Farm has always been super expensive in my past experience. Long story short, my quote came in the next day and I am now saving $1,179 this year between my auto and homeowners policies. Thank you !"
We responded:
"Thank you, John! I'm happy to hear that Shelby's call turned out to be beneficial for you. It's great to know you're saving significantly on your policies. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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barbara bierstedt

January 15, 2026

5  out of  5
rating by barbara bierstedt
"Shelby Weese was extremely helpful and knowledgeable. Highly recommend her to help you with all your insurance needs."
We responded:
"Thank you, Barbara! I'm happy to hear that Shelby was able to assist you with her expertise. Your recommendation means a lot to us. If you have any more insurance needs or questions, feel free to reach out anytime!"
Profile photo of Angel Amaya

Angel Amaya

January 12, 2026

5  out of  5
rating by Angel Amaya
"Shay was able to get me a great discount! She’s very informative and made the whole transaction very smooth! Highly recommend!"
We responded:
"Angel, thank you for your fantastic feedback! I'm happy to hear that Shay was able to assist you with a great discount and provide a smooth experience. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"